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AirPhysio Click Funnel FAQ - UK

Shipping & Logistics Questions

We always send an order confirmation email. Please check your spam/junk folders. The email may have been diverted to that folder.

Contact our customer care team as soon as possible on support@lifewellnesshealthcare.co.uk . They may be able to correct the error prior to shipping.

Check your spam or junk folder as emails can go there.  If you still cannot locate it, contact our Customer Care team directly at support@lifewellnesshealthcare.co.uk

(To keep your personal information private, please do not post questions relating to your order in the Facebook public threads.)

We ship products from our fulfillment centre located in Heathrow, England, UK.

We pay the shipping charges for all orders over £50.

  • England / Wales – 2-4 business days for most locations.
  • Scotland / Ireland – 3-5 business days for most locations.

Please contact our customer care team support@lifewellnesshealthcare.co.uk They may be able to cancel the duplicate order. If this is not possible they will give you instructions about what to do when your order is delivered.

Payment, Warranty & Returns Questions

Yes. The device is made from medical grade non-toxic plastic, therefore, due to its high quality construction, we will warranty the product against defects for 1 year..

You can request a return within 30 days of receiving the product and receive a refund minus our associated costs. Don’t return the product without getting in touch with our customer service team

We find most issues can be resolved very quickly so you can keep the device and continue usage to benefit your breathing.

Some banks will not not honor online transactions for various reasons.  Either try a different credit card OR try our PayPal payment option.

Each insurance company has a different cover.  We encourage you to contact your insurance company directly. 
Either way, we know AirPhysio is the perfect and cheapest insurance policy you can buy to prevent and assist you with your respiratory conditions and achieve better breathing.

 

The AirPhysio product has FDA registration, so the product has been scrutinised by that organisation for safety, effectiveness, and quality.

As your AirPhysio is covered by our warranty please contact our customer care team on  support@lifewellnesshealthcare.com  A replacement will be sent to you.

Product Questions

Refer to the instruction insert that states the device is working even when the ball does not move.  This could be due to low lung capacity and you should continue using the device 2-3 times daily until your lung strength has improved.

Note the device results vary from person to person, depending on each person’s individual condition.  Most people will experience results within days. For some people it will take longer.
We encourage you to:

  • Read the instructions sheet in the product box
  • Watch the ‘How To’ videos for best u

No. The AirPhysio is all-natural. No drugs, no chemicals, no canisters, no pills, no liquids – Nothing!

Each insurance company has a different cover.  We encourage you to contact your insurance company directly. 
Either way, we know AirPhysio is the perfect and cheapest insurance policy you can buy to prevent and assist you with your respiratory conditions and achieve better breathing.

Filters are disposable and should be discarded after contamination.  The longevity of the filter will depend on individual use and existing health conditions.

Your link to PDF for customers who have already purchased – do not share the link, only send the PDF:
https://www.dropbox.com/s/1rbxcnhaeyky60m/AirPhysio%20Filter%20Information%20Sheet.pdf?dl=0

 

A.  No. The filters are optional and the device will work perfectly well without them.  Filters should only be purchased if you wish to capture 99% of bacteria and viruses, and keep your device cleaner for longer.

No. You can purchase the AirPhysio right now without paperwork or a prescription.

No. The AirPhysio is all-natural. No drugs, no chemicals, no canisters, no pills, no liquids- Nothing!

Our biggest fans and best reviews are from those who have COPD.  We hear incredible stories of breathing transformations.  From not breathing to breathing; from not walking to walking. 

Contact our customer care team who will be able to assist with your problem. support@lifewellnesshealthcare.com In most cases a replacement AirPhysio will be sent if your device is faulty.

Customs and Import Charges Questions

USA based customers do NOT incur customs or import duty charges as the products are shipped from one of three fulfillment centres which are located in California, Illinois and Texas.

If you are based outside of the USA, any customs or import duties may be charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel (this also applies to retail & wholesale customers).

 

Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.

We suggest that you contact your local customs office for current charges before you order, so you are not surprised by additional charges you were not expecting.

Broken products on delivery questions

All our products undergo a stringent check before they are packed and shipped. Extreme care and packaging is used to prevent damage during transit. However, in the rare event that the product arrives damaged, we will replace the product.

This is most unlikely, however if there are any parts missing please contact our customer care team on support@lifewellnesshealthcare.com

What happens to parcels lost in transit?

In the event of a lost parcel, we will get in contact with the courier and try to resolve the issue with your assistance.  Most items that are marked as ‘Delivered’ but are not located by customers, are likely to be found at the neighbour’s house, under the stairs or in the letter box – yes! This is from our vast experience!

Should it really be lost, we will send out a replacement.